At pre-pandemic 411, full public operations was a seven-day-per-week business with a weekly average of over 3500 students, arts enthusiasts and professionals through our doors. This needed pause of public operations served our remaining "My 411 Team" members in enormous ways. We could not keep burning the candles from both ends.
As a result of our overwhelming adaptive changes required, many of us felt that we could not serve the public and our community well at that time.
Our decision to pause public operations was largely to conserve our resources, maximize cash flow, and to help organize and facilitate larger-budget private productions that keep our professional working performing artists employed. This has served us well during trying times in our world.
Implementation & training on our newly launched staff & client virtual platform for productivity, client/staff group training & meetings, 411 Creatve Team themed arts & entertainment productions, virtual help desk, service & support, remote work software tools, all availilable on a single virtual team workspace with 411's exclusive convenient custom-designed mobile app
Launch our exciting and new 411 Creative Twists to live on-site arts events & training, professional combined with multi-cam virtual productions, affordable and scaled pricing for access by our community, advanced at-home courses designed to allow our amazing dancers more opportunities to train using That 411 Formula.
Complete training library for our goal-oriented team to efficiently train consistent 411 illness prevention processes & procedures, 411 live attendee flow management, remote team project management, virtual meetings & events, schedules & bookings, finances, payroll, client account portals, robust community engagement and reward programs.
Public operational pause was a really tough and very heavily debated topic for our team at the start of the pandemic, however it quickly became a clearly unavoidable decision.
After many months into very detailed planning for 411 Public Relaunch, dramatic happenings within the global pandemic resulted in a continued pause in public offerings.
All non-invitational on-site events, classes, shows and public-access productions are currently on pause... as well as all current service & support access to the public.
Please read all important information below and register to receive our progress postings and access to further information regarding your account.
Our original planned 411 Public Relaunch date had consistently been getting pushed back due to various concerns along the way. We are now planning to reopen in mid-to-later 2022 to the public for our events.
Follow @dance411 on social media for future updates as they happen, and return to this page for details.
We know you have questions. We understand more than you realize of all of the concerns that you may have at this time. However... please be patient with us during this pause. Our survival depends on our team's focused preparation time. Lots of info will follow soon.
We have prepared solutions and answers for our community, which we have compiled for several months from all departments. We are entering that material into our new support success software.
Hopefully our new platform soon will be impleted, which should address most (if not all) of the likely concerns that you may have now and moving forward. This is going to be an amazing improvement compared to the pre-pandemic 411!
Information (and lots of it) will be all posted all in one place for easy access through the "follow our progress" portal that we are launching very soon. Please click the button below to register for access.
We will also post news, insider info, and eventually our upcoming 411 Public Relaunch Roadmap as things progress. We are very excited about what's coming to 411, and we are pretty sure our community will be amazed.
For information about your account, any credits, any operations, on-site and virtual classes, class cards, memberships, gigs, events, vendor checks, talent bookings, and all other questions... or how to go about contacting someone at 411, please be patient because that's all coming soon.
Our new resources and technology will allow us to communicate and post info rapidly, including your account-specific details, as soon as they are all uploaded into the system and configured for your secure access. When you click the button below and register to follow our progress, please use the same name and email address that matches the same information for any main open (or previous) 411 account that you use for class registrations or account payments.
PLEASE NOTE: Our tiny My 411 Team working during the pause cannot currently handle the volume of member communications efficiently at this time.
No, our pause in operations is 100% not related to, or a result of any COVID illness. (thank goodness).
For being a frequent gathering place (although dramatically reduced in numbers) we are all incredibly proud of our team, members, families and talent professionals for respecting and following our 411 Preventive Practices and Procedures (PPP) initiatives.
Our entire 411 team, our families and our beloved customers have done a fantastic job adhering to social distancing protocols, frequent sanitation, mask-wearing and enhanced preventative practices.
We are grateful to have such a responible community.
Please know that this is an effort to make our organization the amazing "411 that we always wanted"... and we are excited that it's coming soon.
We are eager to please our community. You, as part of our 411 Extended Family, can help us immensely with your trust and patience during this (hopefully short) pause. We are not planning on going anywhere, and this pause is what 411 has needed for years.
Once our support portal is up, you will see exactly how you can help us in many ways, and look forward to any assistance that our community can offer. We have plans to show our gratitude to Our 411 Family as well when we are finally able to do so.
© Copyright 2022 - 411 Productions LLC
475 Moreland Avenue SE, Atlanta, GA 30316 | 404-622-4110 | 411productions.com